Free shipping on purchases of 800 TL or more.
We ship orders with Aras Kargo. The process and delivery time are 2-4 business days. Process time may take longer during campaign periods.
We don’t ship on weekends and holidays.
We send the cargo tracking link to your e-mail address after the order is shipped. (Usually after 19:00)
We recommend that you track your cargo. If you are not at the address, your package will be forwarded to the Cargo branch near your address.
If you do not receive your package from the branch within 3 (three) days, the cargo branch will send the package back to us.
The cost of re-shipping is the responsibility of the buyer. You can pay from the link below.
You can request the exchange or return of the product you have purchased within 14 days.
Returns/exchanges cannot be made for used, washed products with perfume or detergent scents.
The total amount of returned products may cancel the promotion and discount of the used cart. (Free Shipping campaign etc.)
In the return/exchange process, the shipping fee belongs to the buyer. The shipping fee is 30 TL. The shipping fee will be transferred to the shipping company by us.
If you send your package directly to the address without a shipping code or without using it, the package may not reach us and may return to your address. In this case, we do not accept any responsibility for the extra shipping charges that may arise.
You can shop without registering on our website. We recommend that you become a member so that you can track the order status and cargo in detail.
If you are a member of our site, you can click the “sign in” button on the top right of the screen and log in to your account with your e-mail and password.
If you want to become a member, visit our site and click the “sign in” button on the top right of the screen, then click the “create an account” button.
The menu panel where operations are made on mobile devices is located in the upper left.
We accept payment via credit card or bank transfer.
Payments made by credit card can be made in up to 9 installments. After selecting the credit card payment method, installment options will appear on the payment screen. Installments can only be made through banks operating in Turkey.
HayAksiSeytan.com uses a 3D secure payment method. 3D Secure is a system developed by Visa and MasterCard to make shopping through the internet more secure. During a payment transaction with 3D Secure, you will be directed to the website of the bank to which your card belongs and you will confirm your transaction with the temporary password that your bank has sent you for the transaction. Thus, even if your card number is known to others, you can provide your electronic security with your password which is known only by you.
When making a payment, the information on the credit card is encrypted using 256-bit SSL and automatically reaches the bank where the payment is made. During this process, the information is only sent to the bank and is not stored by HayAksiSeytan.com.
Your personal information is stored by the user agreement you have approved during membership. For detailed information, you can visit the “privacy policy” page.
There is fabric and cut details of the product in the description section of the product pages.
You can access the product size chart from the size guide button on the product pages.
Max. 30°
Wash with similar colors.
Wash inside out.
DO NOT IRON OR STEAM ON PRINT!
In the Outlet category, there are products whose mass production has been stopped or changed. The fabric and sizes of the outlet products may differ.
You can visit the “Frequently Asked Questions” page to get more details.